What is an Adverse Reaction?
An adverse reaction refers to any unexpected or undesirable effect experienced after the use of a cosmetic or dermocosmetic product. This can range from mild irritation to severe skin conditions. Identifying and reporting these reactions helps ensure the safety and efficacy of our products.
How to Report an Adverse Reaction
Reporting Online
You can report any skin reactions or product concerns using our online reporting form. It is secure, confidential and easy to use.
Reporting by Phone
If you prefer to speak with someone, our team is available at +971551882516. We’re here to help you through the reporting process.
Reporting via Email
Send us an email at ikl.company.uae@gmail.com with details of your experience. Please include as much information as possible to help us understand the issue.
What Happens After You Report?
- Receipt of Report: We acknowledge all reports and ensure your information is protected.
- Evaluation: Our dermatological team reviews the report.
- Follow-Up: We may contact you for additional information.
- Action: Necessary actions including product investigations, are initiated based on findings.
Additional Support
Contact Information
For questions or immediate support, contact us at ikl.company.uae@gmail.com or call +971551882516.
Our Commitment
We are dedicated to providing safe, high-quality cosmetic and dermocosmetic products. Your wellbeing is our priority, and we are committed to transparency in our response to adverse reactions.
Disclaimer
This platform is intended for reporting adverse reactions related to FDS Beauty cosmetic and dermocosmetic products only. It is not for emergency medical advice. For emergencies, please contact a healthcare provider immediately.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"name":"paypal","wallet_params":{"shopId":57546342595,"countryCode":"FR","merchantName":"Uniikone","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":false,"hasManagedSellingPlanState":null,"requiresBillingAgreement":false,"merchantId":"9S3FTB8RWSLL2","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=EUR\u0026locale=fr_FR\u0026client-id=AfUEYT7nO4BwZQERn9Vym5TbHAG08ptiKa9gm8OARBYgoqiAJIjllRjeIMI4g294KAH1JdTnkzubt1fr\u0026merchant-id=9S3FTB8RWSLL2\u0026intent=authorize"}}]" access-token="382e99df89b44af6b9d8cfb54be07660" buyer-country="FR" buyer-locale="fr" buyer-currency="EUR" shop-id="57546342595" cart-id="fba6d5521dd8aba73c142e4b9671b385" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true"> Au moins un article de votre panier constitue un achat récurrent ou différé. En continuant, j’accepte la <span id="shopify-subscription-policy-button">politique de résiliation</span> et vous autorise à facturer mon moyen de paiement aux prix, fréquences et dates listées sur cette page jusqu’à ce que ma commande soit traitée ou que je l’annule, si autorisé. </small> </div>