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Reporting Center

What is an Adverse Reaction?

An adverse reaction refers to any unexpected or undesirable effect experienced after the use of a cosmetic or dermocosmetic product. This can range from mild irritation to severe skin conditions. Identifying and reporting these reactions helps ensure the safety and efficacy of our products.

How to Report an Adverse Reaction

Reporting Online

You can report any skin reactions or product concerns using our online reporting form. It is secure, confidential and easy to use.

Online Adverse Reaction Reporting Form

Client Information

Product information

Adverse Reaction Details

Additional Information

Reporting by Phone

If you prefer to speak with someone, our team is available at +971551882516. We’re here to help you through the reporting process.

Reporting via Email

Send us an email at ikl.company.uae@gmail.com with details of your experience. Please include as much information as possible to help us understand the issue.

What Happens After You Report?

  • Receipt of Report: We acknowledge all reports and ensure your information is protected.
  • Evaluation: Our dermatological team reviews the report.
  • Follow-Up: We may contact you for additional information.
  • Action: Necessary actions including product investigations, are initiated based on findings.

Additional Support

Contact Information

For questions or immediate support, contact us at ikl.company.uae@gmail.com or call +971551882516.

 

Our Commitment

We are dedicated to providing safe, high-quality cosmetic and dermocosmetic products. Your wellbeing is our priority, and we are committed to transparency in our response to adverse reactions.

Disclaimer

This platform is intended for reporting adverse reactions related to FDS Beauty cosmetic and dermocosmetic products only. It is not for emergency medical advice. For emergencies, please contact a healthcare provider immediately.